Reconnecting with users in
their day-to-day
Direct mail user recapture campaign
The Challenge: Lapsed Google Classroom users were reverting to paper-based workflows. Google for Education needed to re-engage educators beyond the overcrowded inbox with something tangible and actionable in their physical classroom environments.
The Strategic Approach: Led creation of a physical direct mail campaign to bridge the analog-to-digital gap. Developed a multi-component package (desk-ready user guide, personalized letter, function-focused posters, illustrated stickers), transforming passive outreach into an active learning tool.
What I Delivered:
Core campaign concept and client pitch strategy
Creative direction for package scope and all components
Copywriting oversight, ensuring brand consistency and message clarity
Design collaboration, maintaining campaign theme across assets
The Impact: Direct mail package enabled in-classroom learning without screen fatigue, meeting educators in their physical working environment.
Client: Google for Education
My role: Creative director
Capabilities
Copywriting
Campaign concepting
Messaging
Direct mail
Print